Hamee Corp. defines its business domain as "happy mobile, easy e-commerce" (from which the name of the company is derived) and does the following 2 businesses: the business of planning, designing, and selling online, and wholesale of mobile phone accessories to achieve the vision of "happy mobile" (the commerce business) and the business of development and provision of "Next Engine," a cloud-type (SaaS) business management platform for e-commerce operators to realize the vision of "easy e-commerce" (the platform business). Hamee Corp. shows a top-class performance in the EC of mobile phone accessories, and also has the largest share in the platform market, having about3,000client enterprises. In addition to the company itself, the Hamee group is composed of six consolidated subsidiaries including JS Consulting Co., Ltd., Hamee Korea Co., Ltd. (Korea), Hamee US, Corp. (the United States), Hamee Taiwan, Corp. (Taiwan), Hamee India Pvt. Ltd. (India) and Hamee Shanghai Trade Co., Ltd. (China) and equity method affiliate: Shippinno Inc.
Domain:happy mobile, easy e-commerce - Happy mobile with the commerce business and easy e-commerce with the platform business -
【Business Outline】
The company's business consists of the commerce business, the platform business, and others, which is a segment established in the term ended April 2018 (businesses related to new services that cannot be categorized clearly into either the commerce business or the platform business). The commerce business accounts for 86.6% of sales for the term ended Apr. 2018, while the platform business makes up 13.2% of the sales and others 0.2%.
Commerce Business: By utilizing its capability of planning products, the company covers the upstream to downstream sectors of the distribution field, and operates EC efficiently with Next Engine.
Hamee Corp. conducts product planning and production (as a fabless manufacturer), and purchase of general goods including mobile phone accessories, and sells such goods over the Internet to general consumers (retail) as well as through wholesale to major retail stores of general goods, electronics and home appliances, and the like. As for online sale, in addition to the domestic business, the company runs e-commerce websites for foreign general consumers and has opened their online shops in overseas e-commerce shopping malls, etc. through their overseas subsidiaries (cross-border e-commerce).
Domestic online sale (retail): To sell products to consumers via a website with its original domain and leading EC sites
The company runs multiple shops, including a website with its original domain, the same type of shops in EC sites, including Rakuten and Yahoo!, and stores with different concepts and targets in the same mall. For example, in "Hamee (each mall shop)," which is recognized as a comprehensive shop and easy to understand for everyone, the company operates "iPlus" "Hamee TV" for men, "Ketchup!" for women, and "Kawaii Kan," which collects goods considered "Kawaii" by store staff. Its strength is the business operation conducted jointly by Product Dept. (product development), CR Management Dept. (attending to customers), and Web Marketing Dept. (store development).
Wholesale: Sale to retail stores and e-commerce operators
In addition to wholesale of mobile phone accessories chiefly to leading retail stores of general goods, and electronics and home appliances, they have developed a website for online wholesale to e-commerce operators. The headquarters of the company is located in Odawara (Kanagawa prefecture), and they have branch offices in Tokyo and Osaka and post personnel called rounder who provide support for creating sales floors in physical stores.
Sale to foreign customers: Online sale to general consumers by their subsidiaries in South Korea, the United States, Taiwan, and China
The company wholesales products to online shop operators and retailers via the 5 consolidated subsidiaries in South Korea, China, the U.S., Taiwan, and India. The subsidiary in South Korea also plans, designs, and selects products. The subsidiary in India also serves as a back office for the EC in the U.S. In China, the company operates 3 shops, including one shop in the website with its original domain.
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Hamee has secured purchase networks with over 500 companies, which function also as networks of information on mobile phone accessories. Furthermore, a team that consists primarily of product designers and that is devoted to product planning and design has been formed in the company to work on production of highly-profitable self-planned products in cooperation with outside manufacturers including overseas ones. Besides, their products contain other goods such as toys and utility goods. They analyze sales trends including wholesale of more than 10,000 kinds of products, in order to know best-selling items in a timely manner and use the knowledge for product purchase and planning.
Platform Business: To improve the attractiveness as a platform by differentiating it, increasing its advantage, and enriching apps with the know-how to operate EC
The Company developed "Next Engine," a management platform that uniformly manages back-office operations necessary to run online shops (such as order receipt, order placement, procurement, inventory management, and analysis), and offer it to e-commerce operators who sell products over the Internet through their own websites, online shopping malls, and the like. "Next Engine" is a system for e-commerce back-office operations, which was developed by the Hamee group in the course of expanding their e-commerce business, as well as a backbone system which is still used in the commerce business segment of their corporate group.
Eyeing the possibility of business expansion to overseas markets, the company has mapped out a basic strategy for "development and release of local (overseas) versions of Next Engine after actually conducting e-commerce businesses in overseas local corporations and accumulating knowhow, such as coordination with e-commerce shopping malls of each country."
Provision of "Next Engine," an operation management platform for operators who sell products via the Internet, as SaaS
"Next Engine" is a SaaS system that automates the process of online store operations and assists e-commerce operators in enhancing their management efficiency, with various functions such as automatic e-mail response, comprehensive management of order slips, automated coordination of goods in stock, and comprehensive uploading of web-pages of products. The system enables not only as much automation of the routine work of online shops as possible but also uniform management of multiple online shops that a company runs in different online shopping malls, including its own online shop and shops in major online shopping malls, and synchronization of the quantity of stock displayed for the wide range of online shops involved. The business efficiency so improved will contribute to making time for sales strategy formulation and product development, as well as to reducing overtime work.
Flexible fulfillment of user needs by means of the main functions (standard specifications) and applications (expanded functionality; hereinafter referred to as the "apps")
"Next Engine" is composed of the main functions (standard specifications) and applications (extended functionality; hereinafter referred to as the "apps"), allowing users to choose appropriate functions depending on their needs. Standard functions contributing to the convenience of e-commerce operators are installed on the main functionality in one package, while the apps are considered as options to satisfy unique needs that the standard functions cannot meet. "Next Engine" is provided also by OEMs; GMO solution partner, Inc. offers the system in the name of "Stock Manager" and GMO Commerce, Inc. provides it as "Sugoi! Net-Shop Kanri" (which literally means great management of online shops), respectively to their customers.
The basic rate for "Next Engine" is determined based on the pay-as-you-go system where fees are dependent on the number of orders each e-commerce operator gains (this is a rate structure that is in proportion to the business scale of each user). In addition, multitudinous services such as the special server plan and customization (custom-made Next Engine) are also available with fees charged separately to each customer. The fees of apps on Next Engine vary for each application (free of charge, based on the flat-rate or pay-as-you-go system).
Platform development (System to Platform)
They published the API (*) of "Next Engine" in December 2013, achieving so-called platform development of "Next Engine" which makes it possible to offer on "Next Engine" myriads of applications developed by the company or other outside developers, etc. This allows establishment and operation of systems, according to the circumstances of each user company, by coordinating apps and "Next Engine."
*API (Application Programming Interface)
The API is an interface that makes it easier to read functions of a computer program (software), data managed by the program, and the like from an external program, and use them. Here, an interface means the specifications that specify a number of matters, including a function reading procedure and description method. Any functions compatible with the API do not need to be independently developed from scratch, which enables efficient program development.
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