Oi Ocha
The reference material of ITO EN suggested that the green tea beverage market was 440.0 billion yen in 2017 (compared with 435.0 billion yen in 2016). With a focus on "Oi Ocha," the bestselling green tea product, the company maintained its share of 33% in the market. In addition, "Oi Ocha - Hojicha" (Roasted Green Tea), on which the company is focusing as an effort to further encourage people to drink tea in summer, performed well, showing double-digit growth; however, while "Oi Ocha, " "Oi Ocha - Koicha" (Strong Green Tea), and "Oi Ocha - Hojicha" (Roasted Green Tea) have had a deep-rooted presence in the markets of 40s and older, customers in their 10s to 30s were not necessarily attracted to the products. Although the aforementioned 3 beverage products are characterized by the umami originating in tea leaves and the taste rich in aroma, the reason behind the weak presence in young generations is that such customers, especially women, seek for sweetness and mild taste in green tea products. Therefore, ITO EN released "Koori Mizu-dashi Ryokucha" (Iced Water Brewed Green Tea) in the spring of 2017. "Koori Mizu-dashi Ryokucha" is a green tea beverage with Matcha grown in Uji, Kyoto prefecture, one hundred percent. The features of the beverage include the sweetness of green tea brought out carefully through the "iced water brewing" process and the vibrant emerald green color, earning a certain degree of reputation from customers in their 10s and 20s.
With "Oi Ocha" marking its 30th anniversary of the launch in February 2019, ITO EN released "Oi Ocha - Shinryoku" on May 1, 2018 in an attempt to further expand its customer base. The company uses first-grade tea, which is produced in Japan and rich in flavor, one hundred percent for the beverage, characterizing the product by a refreshing, mild aroma and a sweet and clean aftertaste. According to a consumer purchases survey (from May 1 to May 15), female customers accounted for 50.4% of all purchasers, and 20% of them were in their 20s and 30s. The product has earned good reputation in terms of its "mild taste" and "sweetness," and women, in particular, have seemed to put a high value on "Oi Ocha - Shinryoku" for its package design and size.
Kenko Mineral Mugicha
In the barley tea beverage market which is reaching 100.0 billion in scale and keeps growing, ITO EN has had share of 47%, and one of its caffeine-free tea beverages, "Kenko Mineral Mugicha" (healthy mineral barley tea), has gained the greatest share (on a quantity basis). Meanwhile, the scale of the barley tea leaf market has remained at around 16.0 billion yen. The company is taking a lead in the market through various approaches, such as mineral-added beverage products (other companies have released barley tea products with minerals added), securing market share of 43% with a focus mainly on Easy-to-Use Tea products, such as tea bags and instant tea. ITO EN is proposing full-year mineral supplementation via barley tea, by keeping in mind mineral supplementation while playing sports and water supplementation in the fall and winter, as well as precautions against the heat in the spring and summer.
TULLY'S COFFEE and vegetable beverages
For Coffee Beverage, while the market for the traditional-sized short cans (126-200 ml) has been shrinking, the market for 201-599-ml cans, pioneered by ITO EN through "TULLY'S COFFEE," is growing. Furthermore, following the expansion of the market of 500-ml plastic-bottled coffee, the company released new products, including black coffee and cafe latte, by redesigning their respective bottle packages in March 2018.
With regard to the 100% vegetable beverage market, in which ITO EN has secured the greatest share of 39% mainly with "Ichinichibun no Yasai" (One Day Veggie), the market scale grew to 87.0 billion yen in 2017 from 71.6 billion yen in 2015 with tomato juices, which reportedly lower the blood-glucose level, as a leading force, and is expected to rise to 92.0 billion yen in 2018. ITO EN has strengthened sales activities for "Ichinichibun no Yasai" through a multitude of approaches, such as cooperation with nationally certified nutritionists, since the term ended April 2018. Also, the "Mainichi Ippai no Aojiru" beverage performed satisfactorily. By making a sugared version and a sugar-free version available, the company is increasing sales of "Mainichi Ippai no Aojiru," whose appeal includes not only "healthy" but also "delicious," in both categories of Aojiru juice and powdered Aojiru.
Tea leaves/Matcha
The market of green tea leaves (including Packaged Tea Leaf, Leaf, and Easy-to-Use Tea) was 234.3 billion yen in 2017. Although the market scale continues shrinking on a gradual basis, this decrease is present only in the Packaged Tea Leaf and Leaf markets, and the market of Easy-to-Use Tea products, such as tea bags and instant tea, in which ITO EN has held overwhelming market share, is booming (28.4 billion yen in 2017). Furthermore, the company secured hanger hook selling areas in supermarkets by enriching its product lineup, successfully increasing sales of Packaged Tea Leaf products. In the green tea leaf business, the company focuses on revitalization of the green tea leaf market and enlightenment activities through various approaches, such as "ITO EN Dai-Cha-Kai" held by its employees with tea tasters based on "ITO EN In-house Qualification Examination of Tea Tasters" (Registration No. 1, In-house Qualification Examination Program by the Ministry of Health, Labour and Welfare) (2,160 employees have been certified).
In addition, sales of ITO EN Matcha are increasing both in Japan and overseas through its strengths of development of tea-producing regions and ITO EN's unique clean processing facility. The sales volume in overseas markets has tripled in the last 3 years.
Toward establishment of a coffee value chain
By cementing cooperation with Tully's Coffee and Distant Lands Trading Co. (located near Seattle, Washington, U.S.; hereinafter referred to as DLTC), like in the green tea business, ITO EN will improve quality and brand awareness both in Japan and abroad by establishing a supply chain from farms through products. Using coffee beans cultivated in the company-owned farms, DLTC engages in wholesale for private brands, such as GMS, and restaurants and has been granted "Rain Forest Alliance Certification" for its own farms and bean picking plants. In the term ending April 2019, Tully's Coffee is scheduled to open 40 new shops and close 15 shops, and it is predicted that the number of shops at the end of the term will grow by 25 to 731. As there is still significant room for opening shops, ITO EN plans to expand its store network through careful selections.
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Rain Forest Alliance (with the headquarters located in New York, United States) is an international non-profit organization founded in 1987 with the aim of maintaining tropical rainforests for global environment conservation. It grants "Rain Forest Alliance Certification" only to farms that have met its stringent requirements, such as protection of forests and ecosystems, maintenance of soil and water resources, improvement of the labor environment, and life security (which means that it is judged that certified farms have complied with the criteria requiring sustainability).
Global strategy
"Oi Ocha" has been steadily penetrating in the global market, and sales in overseas markets in the term ended April 2018 grew 21.7% and are expected to rise by about 20% in the term ending April 2019. In addition, sales of "MATCHA GREEN TEA," a global tea bag brand product which ITO EN released in 2015, increased 30% in the term ended April 2018, and it is projected that sales of the product will grow 20% in the term ending April 2019. The number of retail stores at the end of the previous term was 48,000, and the company plans to expand the number to 70,000 within this term. ITO EN will increase its presence as a "Ochaya" (teahouse) in global markets.
Management
With "sustainable growth" being put first, the company will accelerate business expansion overseas while further strengthening its domestic businesses. Regarding the businesses in Japan, ITO EN will develop around 2 product brands whose annual sales quantity will exceed 10 million cases, as well as enhance the existing brands with a focus on the 4 product brands whose annual sales volume being over 10 million cases. Furthermore, while increasing profit ratio, the company will certainly secure the largest market share in each category. As for business expansion abroad, ITO EN will realize double-digit growth mainly in North America and strengthen sales in China and Asian countries (it is preparing for business expansion to other areas than the aforementioned countries). The company will pursue group synergy as well. It strives to increase ROE and projects that ROE will grow to 9.5% in the term ending April 2019 from 9.0% in the term ended April 2018. Laying stress on promotion of sustainability management, the company will enhance its efforts regarding governance and CSR/CSV.
The company's immediate goal is to achieve "sales of 600 billion yen, an ROE of over 10%, and a total return ratio of over 40% in the term ending April 2022" as cited in the medium-term business plan (from FY April 2018 to FY April 2022) that is in progress. ITO EN will endeavor to become a "Global Tea Company" while fortifying its business bases in Japan by establishing a position as a comprehensive beverage manufacturer and developing new businesses. In addition, it will focus on educational activities for sugar-free green tea by nurturing world-class tea tasters.
A value chain corresponding to ESG
As a management foundation, ITO EN has set up a value chain that corresponds to Environment, Society and Governance (ESG), with its business flow (Procurement ⇒ Production/Logistics ⇒ Product planning and Development ⇒ Sales) corresponding to ESG.
Its unique "Used Tea Leaves Recycling System" is also part of the value chain, and the company has developed a total of 100 kinds of used tea leaves recycling products, including tatami mats and building materials, resin products, and cardboards for storing "Oi Ocha" plastic bottles, using used tea leaves generated through the production process. In cooperation with MIZUNO Corporation (security code: 8022), ITO EN has developed Field Chip "Greentea" using used tea leaves. Field Chip "Greentea" is used as a filler for artificial grass, which can reduce the surface temperature by about 7℃, compared with existing fillers. It has been utilized in the outdoor field of "Asolete AFTER SCHOOL" in Mizuno Sports Plaza Senju and is scheduled to be sold nationwide by Mizuno starting on July 2.
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